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Block Stumbles In Europe As Verse Is Shuttered And Clearpay Retreats

August 10, 2023
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US payments firm Block has announced that it will downsize its presence in Europe to focus on "higher potential" revenue streams, as financials worsen for the loss-making fintech.

US payments firm Block has announced that it will downsize its presence in Europe to focus on "higher potential" revenue streams, as financials worsen for the loss-making fintech.

In its Q2 2023 , Block confirmed that Verse, its peer-to-peer (P2P) payments platform, will undergo a full wind-down throughout the EU, exiting the market on September 13.

At the same time, Clearpay, Block鈥檚 European buy now, pay later (BNPL) brand, will withdraw from France, Spain and Italy after August 25.

Jack Dorsey, co-founder and CEO of Block, said the downsizing is part of a wider strategy to cut costs while continuing to drive customer acquisition.

鈥淭hese brands required significant investment, and they have not seen the growth and profitability we had expected over the past several years,鈥 he said.

鈥淲e see an opportunity to shift these resources towards strategic areas that have a higher potential return on investment.鈥

Dorsey added that due to Block鈥檚 鈥渋nvestment discipline鈥, it will be increasing its profitability expectations for the remainder of 2023.

However, based on this year鈥檚 earnings so far, Block is still on course to close 2023 with its second annual loss in two years.

In FY 2022, Block鈥檚 net loss was about $540m, marking the company鈥檚 first loss-making year since 2018.

Bets that didn鈥檛 pay off

One of the biggest place-markers in between those two points was in 2021, when Block acquired Australian BNPL firm Afterpay for $29bn (Afterpay was already known as Clearpay in Europe prior to the acquisition).

When the deal closed in January 2022, Block said the acquisition would for the Square and Cash App ecosystems 鈥 Block鈥檚 two main revenue segments.

The aim was for Square and Afterpay to enable 鈥渟ellers of all sizes鈥 to offer BNPL at checkout, and for Afterpay users to manage their BNPL instalments via Cash App.

After closing the acquisition, Square its first integration with Afterpay, providing Afterpay鈥檚 BNPL functionality to sellers in the US and Australia that use Square Online for e-commerce.

Also in January 2022, Spain became the where Square had launched its merchant service tools, after France and Ireland in 2021 and the UK in 2017.

But with the closure of Clearpay in France and Spain, the aim of cross-selling Square alongside BNPL to merchants in those markets has now been scrapped.

Block鈥檚 loss, PayPal鈥檚 gain?

The withdrawal of Clearpay from three major European markets is likely to benefit rivals such as PayPal and Klarna.

In Q2 this year, PayPal sold its entire European BNPL loan portfolio to private equity firm KKR, alongside up to 鈧40bn of future BNPL loans originating in the UK, France, Germany, Italy and Spain.

PayPal said it expects to pocket $1.8bn in initial proceeds from the agreement, and will reduce the cost of handling all but the consumer-facing side of its BNPL business, PayPal Pay Later.

The move means that PayPal retains its BNPL footprint in Europe and can continue to acquire new merchants and build on its existing ones.

By doing so, PayPal is effectively delivering what Block had set out to do through its proposed integration of Square services with BNPL functionality.

Last month, for example, PayPal unveiled its first major BNPL integration in Europe since the KKR deal, in the form of exclusive BNPL agreements with Microsoft in the UK, France, Spain and Italy respectively.

In Block鈥檚 Q2 quarterly , the company acknowledged that it will face similar competition in future.

鈥淓xisting competitors and new entrants in the BNPL space have engaged in, and may continue to engage in, aggressive consumer acquisition campaigns, may develop superior technology offerings, or consolidate with other entities and achieve benefits of scale,鈥 it said.

鈥淪uch competitive pressures may materially erode our existing market share in the BNPL space and may hinder our expansion into new markets.鈥

Verse becomes a drain on Block

The closure of Verse throughout the EU also follows a similar pattern of failing to gain traction.

In Block鈥檚 Q2 2023 earnings report, Verse is mentioned only twice, and only to downplay its significance within the Cash App ecosystem.

At present, Block's Cash App is available only in the US and the UK, but Verse, a similar platform, was available throughout the EU.

In 2020, when Block acquired Verse for an undisclosed amount, the platform had more than 500,000 registered users.

But in the Q2 earnings report, Block disclosed that inflows from Verse active users are 鈥渘ot material鈥 to overall inflows into the Cash App segment of the company.

Writing to customers, Verse it understands that the closure 鈥渕ay come as a surprise鈥, but wanted to assure customers that their funds are safe.

鈥淎fter an extensive evaluation process, we have been unable to identify a sustainable path for Verse that allows us to continue to grow while delivering the level of service and innovation that our customers expect and deserve,鈥 the company said.

In March, it should also be noted that Verse was hit by a 鈧280,000 fine from the Bank of Lithuania for anti-money laundering (AML) failures.

Following an , the Bank of Lithuania found evidence of 鈥済ross and systemic鈥 violations of AML and counter-terrorism financing rules, and ordered Verse to rectify the failures identified by October 1 this year.

The breaches included failure to verify customer identities and failure to identify the nature and purpose of customers鈥 business activities.

According to the Bank of Lithuania, basic customer identification practices were overlooked by Verse, leading to the opening of accounts for anonymous users and users with 鈥渙bviously fictitious鈥 names.

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